AM Connect is a user-friendly, durable medical equipment rental management software that provides instant management at all stages of the equipment rental process as well as accurate real-time custom reports for visibility of daily DME operations.
Dispatches equipment orders and service requests to technicians in real-time via text message and email.
Patients and facility staff depend on prompt and accurate delivery, configuration, and pick-up of medical equipment. Minutes lost in the dispatch process can negatively impact overall patient healthcare and comfort. AM Connect uses efficient dispatch mechanisms with managed redundancies to ensure that technicians are notified of orders to minimize the delivery and setup time.
Provides detailed records available equipment including purchase date, serial number, manufacturer, maintenance records, and total days rented.
Knowing when equipment was rented, configured, and last maintained are critical parameters not only to help to ensure overall patient experience satisfaction but also to help to ensure that the delivered equipment is maintained for peak operational safety and efficiency. AM Connect remembers these details to reduce the chance of error.
Maintains specific patient-equipment records such as full order history.
Medical equipment rental is a personal business. Patients are depending on the equipment as a tool in their healthcare regimen. By maintaining accurate and accessible patient equipment order history, AM Connect provides additional checks and balances to help to ensure that patient equipment needs are met.
Permits facilities to manage their rental equipment needs.
When medical equipment is needed, the need is often urgent. Minimizing the time to deliver and to configure equipment is a critical metric. AM Connect provides an equipment management portal for facility administrators to request medical equipment rentals and to monitor existing equipment utilization across facility locations.
Provides users with equipment-specific manuals and user guides.
Knowing the proper operational processes and maintenance procedures can make the difference between medical equipment that advances patient health versus equipment that harms patient health. AM Connect provides a portal for users to view and to reference the appropriate version of available digital medical equipment manuals and user guides to ensure that the equipment is used and maintained in accordance with manufacturer specifications.
